Leadership Tips

The best leaders follow simple commonly understood guidelines. The results? They discover how these simple, yet extremely important steps increase productivity, loyalty and client satisfaction (through more motivated staff). Here are some of those tips:

Who Are We?

Define your unique corporate culture and you will simplify your decision making process. You will have a better understanding of the type of work you pursue, people you hire, events you hold and the community outreach you support.

Invest time in developing your “guiding principle” so that it is clearly understood by you, your employees and EVERYONE in contact with your company.


“A” Stands For Appreciation

The number one reason people leave organizations is that they do not feel appreciated. Showing appreciation in the workplace is the most underutilized, FREE tool we can deploy to build loyalty. Show genuine appreciation by calling, handwriting a note or providing public recognition for a job completed successfully.

What You See Is What You Get!

Keeping low performers creates and encourages mediocrity!

The Dollars and Sense of Fitness

Physical fitness contributes to your fiscal fitness. Set an example for your staff and share your health strategies with your team.

Do Not Disturb

Constant interruptions can erode productivity in a leader’s day. Set aside one to two regular “Do Not Disturb” hours and let everyone know your policy.

Morale Does Not Rise, It Falls From The Top!

Your attitude is the barometer for your company morale, so keep it up. Remember, all eyes are on you everyday!

Potential Energy

Expectations influence behavior. Leaders who have reasonably high expectations are more likely to create high performing employees. This was proven in a well-known study that labeled the Pygmalion Effect. When employees work for a leader who expects them to succeed, they are more fully engaged, motivated, an inspired to live up to that expectation.

Follow the Leader

We follow leaders because of how they make us feel. Make someone feel special today!

Be the Exceptional Example

Maintain a professional attitude at all times. Criticizing and complaining in front of your employees sets the example that this behavior is condoned. It is best to keep these thoughts to yourself or behind closed doors.

Of Earnest Importance

What matters most to your staff? A recent study ranks them in this order:

-A manager who shows care and concern for me as a person
-A good working relationship with my manager
-Recognition of my efforts
-Honest praise for my work
-Seeing a job done well

Who’s Listening?

Don’t confuse staff meetings with effective communication. Why?

-Twenty percent of the staff will miss the meeting.
-Twenty percent are thinking about what they have to say and will not hear you.
-Twenty percent just did not understand your message.

Increase your communication effectiveness with a follow up printed summary.

Earning Empowerment

Empowerment is not something a leader gives away. It is something that a staff person embraces and takes hold of.

Mining Productivity

Workers give to an organization in proportion to what they think they are getting. Do you know what your employees think they are getting? Ask!


The Facts of Feedback

Feedback is the best way for people to learn your methodology. Create a safe environment for feedback. How?
-Ask for feedback and give it freely.
-Stick to the facts and manage your emotions.
-Deliver feedback constructively in a private environment.
-Follow up and follow through on your discussions in a timely manner.

Comprehension Highway

Comprehension of a conversation is the responsibility of the person delivering the message as much as it is for the person receiving the message. Take responsibility for the comprehension and the delivery.

Complainers are communicating…

Understand the basic reasons why people complain.

-They want attention, so listen.
-They want you to solve the problem, so provide guidance
-They seek a nurturing form authority figure, so care.

Review on reviews

Employee reviews can be the catalyst for creating the culture you want!

The employee, not the manager, drives effective reviews. This format clearly puts employees in control of their future and places the responsibility where it belongs.
Employees decide what training is needed as the manager guides and monitors.

Written Words of Wisdom

Follow up on all-important issues/meetings with a written document stating what you agreed to accomplish. If you do not, more than 80% of the content will be lost.


And, The Leader Is…

The true definition of a leader is someone who has faith in others and is willing to let them “shine”.


Note To Self…
Ninety percent of our message comes from HOW we say it and HOW the body acts when we say it. Only 10% is in the words we use.

Your Target Market

As the leader, your target market is the hearts and minds of each employee.