Workshops/Worksessions

1. Your Tool Kit: You have everything you need to be an influential communicator.

Words, voice and tone, behaviors, and motivational triggers: how they impact you and the people you speak to. Participants will learn about the importance of each and how to effectively portray what you want heard and understood. We discuss how we send communications without words and the impact on the workplace.

We discuss motivational triggers to bring awareness around how to motivate others, especially those unlike our self.

2. Giving and Receiving Feedback/Criticism

We review a twenty minute movie about giving feedback that inspires and encourages dialogue and understanding. We then discuss recent situations defining how one would use the “new” approach for a more positive outcome. Participants will be asked to try on the new feedback method.

3. Communication Methodologies that Work/Don’t Work.

Phone, email, regular mail, face to face. When to use them, when not to! With email as a critical form of communication, employees abuse the system with too much content, spelling errors, to long of a string of conversation. In this work session, we will review the email etiquette, when to use phone, mail or face to face discussions, and “map out” the best communication methods for typical work scenarios.

4. Your Audience/7 Learning Styles

We will review seven learning styles and identify how to transfer information in different “languages”. We will discuss how to communicate to each of the styles, what tools to use, what type of sentences will help increase understanding and motivation.

We will identify current employees who fit the learning styles. Participants will be asked to practice a “conversation” with a person who does not match their learning style.

5. Internal Dialogues

Are your internal dialogues helping you or holding you back? Personal effectiveness: is a combination of knowledge vs. skills vs. beliefs vs. interests. Yet the “voices inside our head”, which are generated from our beliefs, hold incredible power within us. And it shows up as you communicate. We will review how they get in our way of managing ourselves and others and how to tame” them.

6. Language Patterns

Without even being aware of it, we use language patterns every day that cause confusion. We eliminate information, use generalizations, mind read, use lazy language, and other patterns that cause the confusion. Then we find ourselves unproductive by repeating conversations and instructions. By understanding how these patterns/habits are used, when they are used, and most importantly how to correct the habits, participants will unlock their ability to be understood more often. Communication and comprehension increase, and stress and misunderstandings can decrease when you discover how to correct these daily habits.